The SOM IT Service Desk offers call support Monday - Friday, 8:00 a.m. - 5:00 p.m. EST by calling (203) 432-7777. Use this article if you reach us outside our normal business hours for support for your mobile devices.
If you are having technical issues with your mobile device outside of regular business hours:
- Please call (203) 785-4700 and you will be connected to an answering service
- Let them know that you are having a cell phone problem and that it is urgent
- Someone from the Yale Telecom staff will call you back
Help us improve