Summary
The SOM IT Service Desk offers call support Monday - Friday, 8:00 a.m. - 5:00 p.m. EST by calling (203) 432-7777. Use this article if you reach us outside our normal business hours for support for your mobile devices.
Step-by-step guide
If you are having technical issues with your mobile device outside of regular business hours:
- Please call (203) 785-4700 and you will be connected to an answering service
- Let them know that you are having a cell phone problem and that it is urgent
- Someone from the Yale Telecom staff will call you back
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