SOM Information Technology Service Catalog

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Summary

The SOM Information Technology Services department provides a variety of computing resources to the SOM Community. The Service Desk (previously known as the SOM IT Help Desk) can assist you in ordering and setup of your mobile device and also provides support for planning International Travel.

International Service SetupThe Mobile Device service has an offering available to support those who engage in International travel.  Since international calling, messaging and data plan rates can be high, SOM faculty and staff can request to add an international plan on a temporary basis.  SOM IT recommends sending the request to add an international plan as soon as you make your travel arrangements to provide enough time to complete the task

The SOM IT Service Desk offers purchase support for ATT and Verizon mobile devices.

SOM IT can also provide assistance in the setup and configuration of your mobile device or tablet once it arrives

Desk Phones for Faculty and StaffFaculty and Staff at Evans Hall have voice over internet protocol (VOIP) desk phones. These phones allow you to unplug your phone and move it to another location while keeping your same phone number. Take your VOIP phone with you to another room, and anywhere you connect it to the Internet, you can receive your incoming calls.