SOM Information Technology Service Catalog

The SOM Information Technology Services department provides a variety of computing resources to the SOM Community. The school is equipped with a computer laboratory, email kiosks located throughout the building and networked breakout rooms. Yale SOM has a fully functional wireless environment, offering the SOM community the freedom to work, study, or meet anywhere in the building. The Support and Computing services are designed to help you get up and running with your basic computing, mobile and peripheral needs.

The SOM IT Service Desk maintains a wide variety of knowledge articles and is the first place to start when you need assistance with any of the IT Services. Their offerings include a walk-in center, support via phone, email and you can also schedule assistance directly to your desk side if needed.

The Desktop and Laptops service helps you order, setup, configure, install software and back-up your devices. In addition, you can find the device loaner program here as well.

The Mobile Device service will provide purchase support, setup and configuration assistance, and general help with your mobile device. You can also use this service if you are expecting to travel internationally and need your plan modified to support your communication needs.

The ITS Software Library provides the Yale community with a simple way to download software that is already licensed for use. You can find the Yale Software Library here. In addition, SOM provides downloads for courses specific to incoming student classes. You will find links to those here

The Printing Service is designed to help you with all your printing needs. We provide assistance in ordering and setup of personal printers in addition to supporting the SOM shared printing service, and the University high volume print services.

There are computing stations available for use throughout Evans Hall for public use on a first come first served basis.   Here you will find the information on their use and location.