Support for Productivity and Other Applications

Summary

SOM IT provides support for all your basic productivity applications, such as the Microsoft Office suite, and we will provide best-effort support for discipline specific custom applications.

Features

Thorough support for standard productivity applications installed as part of the SOM standard image
General help with most basic application programs
Best-effort support for discipline specific applications

Who can use it?

All members of the SOM community with a valid ID are able to use this service

How much does it cost?

This service is available at no charge to the Yale School of Management community.

How do I get it?

You may e-mail somit@yale.edu to request assistance or you may also walk in the SOM IT helpdesk, room L420 in Edward P. Evans Hall to obtain assistance

Related Policy and Procedures

All users of Yale University computing and networking facilities are expected to read and abide by the Information Technology Appropriate Use Policy. For additional information, please familiarize yourself with the Policies and Procedures related to HIPAA Security.