Transferring a mobile phone from a personal account to Yale and from a Yale account back to an individual
To Transfer Financial Responsibility of Verizon Account to Yale
In order for SOM IT to officially submit the request for Yale to take on the financial responsibility of your current cell phone plan, we will need you to do the following:
- Make sure your account balance is current. You're still be responsible for any account charges until the transfer is completed.
- Have an active wireless number for at least 30 days.
- Understand that a single line or multiple lines can be authorized for a transfer of service.
- Determine if you want to transfer any applicable device payment agreement(s) tied to your wireless number(s).
- Complete the Transfer Authorization process online or by phone at (800) 922-0204. Your authorization is good for 15 days for consumer lines or 30 days for business lines.
After you submit the request, Yale will receive an e-mail alert with instructions to complete your request. Once the transfer of service is complete, you will receive a confirmation e-mail.
If you're already with Verizon Wireless, call Customer Service to process the transfer of service at (888) 832-4540.
If you have a new or existing Verizon Wireless business account, call Customer Service to process the transfer of service at (800) 922-0204.
To Assume Financial Responsibility of Verizon Account
Yale Telecom will only process this request within 7 days only, the final week.
In order to perform an Assumption of Liability, all of the following requirements must be met:
If you're already with Verizon Wireless, call Customer Service to process the transfer of service at (888) 832-4540.
When a line is transferred to a new account you will need to select a plan that is available today.
When a line is transferred to an existing account you may need a new plan depending on your account type and your current plan(s).
If a line being transferred has a device payment agreement, there are three options:
- The relinquishing party can pay off the remaining balance before transferring the line to another Verizon account.
- The device payment agreement can move with the line to the new account. The payment amount and length of the agreement will not change.
- To be eligible to take over the device payment agreement, the assuming party will need to pass a credit check and have no required down payments.
Current Account Owner
- You must ensure that the balance on the account you want to transfer is current. You'll continue to be responsible for account charges until the transfer has been completed.
- If the line you're transferring is the primary line on a Family SharePlan or the only secondary line on a Family SharePlan, the remaining line(s) must be placed on eligible calling plans prior to processing the account transfer.
- You must contact Customer Service at (800) 922-0204 to authorize the account transfer and provide the name of the person who will be taking over the account.
More information is available on Verizon Website.
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