SOM Information Technology Service Catalog

Summary

The SOM Information Technology Services department provides a variety of computing resources to the SOM Community. The Service Desk (previously known as the SOM IT Help Desk) can assist you in ordering and setup of your mobile device and also provides support for planning International Travel.

International Service Setup

All Yale carrier devices are equipped with the International Day Pass. The pass provides unlimited talk, text, and data with no additional charges. The International Day Pass is intended for basic usage while traveling abroad. It is not intended for long-term extended use due to data restrictions and usage patterns.

The SOM IT Service Desk offers purchase support for ATT and Verizon mobile devices.

SOM IT can also provide assistance in the setup and configuration of your mobile device or tablet once it arrives

Desk Phones for Faculty and StaffFaculty and Staff at Evans Hall have voice over internet protocol (VOIP) desk phones. These phones allow you to unplug your phone and move it to another location while keeping your same phone number. Take your VOIP phone with you to another room, and anywhere you connect it to the Internet, you can receive your incoming calls.